I posted this short article on LinkedIn, espousing the value of these two tools and explaining how combining them can help organizations gain significant ROI. The focus here is Workforce Management (WFM), a subset of Human Capital Management (HCM), but the logic applies across the HCM landscape.

The Imperative for Process Optimization in Workforce Management

Effective Workforce Management is crucial to every organization, particularly in complex healthcare and manufacturing environments. It encompasses the planning, scheduling, tracking, and optimizing of employee, machine, and process performance. Many workforce management tasks must be done manually or with obsolete systems, leading to inefficiencies, mistakes, and compliance risks.

Organizations that automate workforce management tasks will improve processes and increase efficiency and accuracy. WFM automation can help minimize human errors, save time and resources, bolster data quality and security, and facilitate better decision-making. Automation can also elevate employee satisfaction and engagement by allowing them to focus on more meaningful and fulfilling work.

Overview of UKG Pro: A Foundational Tool in Workforce Management

UKG Pro is a leading HCM solution that helps organizations manage their employees, machines, and processes in real-time. UKG Pro provides a comprehensive suite of features, such as:

• Time and attendance tracking

• Labor scheduling and forecasting

• Absence and leave management

• Payroll, HR, and benefits administration

• Workforce analytics and reporting

• Compliance management

UKG Pro is designed to support complex environments, where workforce management challenges are often amplified by factors such as:

• High variability in demand and production

• Multiple shifts, locations, and teams

• Diverse skill sets and certifications

• Strict quality and safety standards

• Regulatory and contractual obligations

UKG Pro is an HCM that can be highly effective, but organizations that just get to "go-live" it are likely to miss out on critical benefits necessary to achieve the promised ROI.

In the past, I have emphasized the importance of conducting a thorough analysis of your existing system, identifying the goals and objectives of the implementation or upgrade, and carefully planning the way forward.

However, it's important to note that other areas can be just as important. Change Management and Process Improvement work should also be done as part of the project using appropriate tools and techniques. In this article, we address Process.

Introducing Process Street: A Catalyst for Workforce Management Efficiency

Process Street is an innovative tool for process automation and optimization. It allows users to create, manage, and execute workflows using simple checklists. By simplifying complex workflows, ensuring compliance, and facilitating better decision-making, Process Street can complement and enhance the capabilities of UKG Pro.

Some of the benefits of integrating Process Street with UKG Pro are:

1. Streamlining workflows: Process Street simplifies repetitive tasks such as data entry, approvals, notifications, reminders, and integrations with other systems. This reduces manual work, eliminates bottlenecks, and increases productivity. And Improvizations can automate almost all of those tasks!

2. Ensuring compliance: Process Street enforces standard operating procedures (SOPs), policies, and best practices across the organization. This ensures consistency, quality, and safety in workforce management processes. Process Street also provides audit trails, documentation, and evidence for compliance purposes.

3. Facilitating better decision-making: Process Street provides real-time visibility into workflow status and performance. This enables managers to monitor progress, identify issues, and take corrective actions. Process Street also generates insights and recommendations based on data collected from workflows.

Measuring the Impact of Process Automation

Organizations should use specific KPIs and metrics to assess the success of integrating Process Street with UKG Pro. Examples include labor cost, productivity, utilization, employee satisfaction, retention, absenteeism, and compliance rate.

Looking Ahead: The Evolution of Workforce Management

Workforce management is a dynamic field that requires constant adaptation and innovation. As the world becomes more complex, competitive, and uncertain, organizations need to leverage the latest technologies and best practices to optimize their workforce management processes.

Process automation is one of the key trends shaping the future of workforce management. By integrating tools like Process Street with UKG Pro, organizations can achieve higher efficiency, accuracy, and agility in their workforce management processes.

Process automation can also enable a more human-centric workforce management approach. By automating mundane and tedious tasks, organizations can free their employees to focus on more creative and strategic work, improving employee satisfaction, engagement, and performance.

Process automation can also help foster a culture of continuous improvement and learning. Organizations can identify gaps, opportunities, and best practices by collecting and analyzing workflow data. This can enable them to refine and optimize their processes over time.

Process automation is not a one-time project but an ongoing journey. Organizations must constantly monitor, evaluate, and improve their processes to stay ahead of the curve. Process Street can help achieve this goal by providing a simple yet powerful process automation and optimization platform.

The Bottom Line on Process Optimization with UKG Pro and Process Street

Integrating Process Street with UKG Pro represents a forward-thinking approach to Human Capital Management. This combination drives efficiency and strategic direction by simplifying complex workflows, ensuring compliance, and facilitating better decision-making through enhanced analytics. Organizations embracing this integrated solution are well-positioned to reap significant time and cost benefits while elevating their workforce management to new heights of proficiency. 

More to come.