How often I've heard that question I cannot say, but daily isn't too far off. I wonder if upgrades of all software has become a commodity in customers minds. People upgrade Windows with a new machine. Upgrade Office with a new machine. Upgrade security software daily and automatically. Upgrade furniture when the 42" flat screen comes free. I see a loose pattern.
Do we upgrade because we have to? Sometimes. Do we upgrade because we should? Sometimes. Do we upgrade KRONOS because we want to? Seldom. Do we have any idea what's in the latest upgrade? Occasionally.
When you upgrade Kronos do you (or your consulting vendor team) 'slam it in?'
When you upgrade Kronos do you look at the gaps in the current implementation for big wins?
When you upgrade Kronos do you value, understand, and communicate the change that's going to come to the company? Do you find the hidden ROI that the Kronos salesperson promised years ago, and again last week?
Upgrading Kronos Workforce Central Timekeeper, Scheduler, HRPR, for Retail, Analytics, etc software is an opportunity, not a commodity
So you ask, "How much is it going to cost?" Well it depends. Did it come with your new machine? I bet you use the same features of Microsoft Word and Excel that you did five years ago. If you or your company spent some money and you spent some time learning how to integrate the available change into your work that the return would be great. But you don't have time do you. The last time someone told me that I promised they'd get enough value to be saving hours per week, every week, within two weeks. I was wrong. That person saved a day per week. RO big time "I". Some call this Training. I call it Change Management <g>.
How much is it going to cost if we're talking about Kronos Timekeeper? Kronos Scheduling? How about HRPR? Firstly, are you going to do it right? If so, the cost might be more in the short term and less in the long term. The ROI will be great.
Or are you going to slam it in? In that case the cost might, might be less in the short term (have you heard of change orders?) and more in the long run. An the ROI will likely be less. It's simple. It's old school. Spend more time up front. Find the gaps. Anaylise the return. Measure the results. Spend some time. Don't slam it in. I include Service Packs in this argument btw.
How much does it cost to upgrade Kronos Timekeeper? Ask me. But expect many questions in return.
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