Well, Kronosworks is almost over. One of the topics I've found most interesting is Kronos' new found interest in the optimization of an implementation. This is so important, I believe, for customers to really get the intended benefit from the system.
I LOVE performing these analysis, process improvement, configuration validation, strategic reconciliation, ROI increasing, best practice implementation audits. They are just plain fun to do. There is no other job in which we can arrive on site and provide so much benefit; so great a return on an organizations investment in just a few days or weeks. And best of all, the entire team is so excited, engaged and committed to success. (I want to thank all of my audit team members as you've been a joy to work with.)
Let's face it, most Kronos implementations are not what they could be. In fact, most large software implementations of any kind are not! We've been doing these sorts of mini projects for years under various names;
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Post Implementation Audit
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Pre Implementation Audit
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Business Process Discovery
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Implementation Optimization
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Implementation Assessment
Whatever you call it, I think of it as simply putting all your Scrabble pieces together in a way they generate the most 'points'. This gets the organization the promised, but probably not delivered ROI for the original purchase, and allows continuous improvement to its use and benefits. I highly recommend everyone consider performing this research internally or with a very experienced consultant. Organizations ALWAYS find that the return on this investment is great.
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