Yesterday we considered why keeping current is one of the reasons to upgrade. Another reason to consider upgrading to Kronos 6.1 is:
Technical Support
Most software vendors phase out support of older versions and only support the current release and one version back. Anyone still using Windows 3.1? Anyone even have access to it? You see my point.
Imagine you are the Payroll Manager for a company with offices across the United States. Imagine there are thousands of people relying on their paychecks.
And imagine there is a sudden system-wide issue with your workforce management solution.
And - because your company chose not to budget for upgrades and software maintenance fees - you have no access to your vendor. What do you do? Delaying a needed upgrade costs money, time, and frustration in the long run.
Of course, we are in the business of providing technical support to companies using workforce management software system such as Kronos. Nevertheless, whether you use us or another vendor for your support, a current and valid technical support contract is key to ensuring your system is up and running when you need it to be.
Coming in June of 2009, Improvizations is launching the Upgrade Studio, a process that your company can use to determine if and when you are ready to upgrade to Kronos 6.1. We will work with you to create a comprehensive upgrade plan so you have ALL the variables in place to plan for your next upgrade. Want to know more?