Kronos has released a major upgrade. The features look exciting, the new reporting functions are enticing and - ah...the dilemma. To upgrade or not to upgrade? There seems to be an even divide on the reasons whether a company chooses to upgrade or not.
Two weeks ago I got a call from a company with a version of Kronos that was so old (how old was it?) that we could only find one person who had actually worked with this version. It was from 1999. It had never been upgraded.
Clearly then, some companies go with the "if it ain't broke, don't fix it" methodology.
Is this an overall good business strategy?
It can be. If you have a good, solid product like Kronos Workforce Central, just use the bare minimum basic functionality, and don't need to take advantage of the additional functionality that has been added over the years and don't need to change your infrastructure...then this might work for you.
However, this can also result in your HR and Payroll Manager not being able to sleep at night. Tell me, what happens when the system goes ‘clunk in the night'?
There are solid reasons why our clients should upgrade. Although every client is different, there are some universal reasons to consider upgrading your version of Kronos. Each day this week, we'll discuss one reason to consider upgrading.
Keeping Current
When a software company upgrades a product as complex as the Kronos suite of products, you can bet your bottom dollar that they have involved many of their users. They also have access to every technical support call reporting bugs or other deficiencies in the system. A new release will have bug fixes and additional features that may benefit your organization. For example, it might eliminate manual processes, reduce processing times, or improve interfaces and workflow for your users.
Coming in June of 2009, Improvizations is launching the Upgrade Studio, a process that your company can use to determine if and when you are ready to upgrade to Kronos 6.1. We will work with you to create a comprehensive upgrade plan so you have ALL the variables in place to plan for your next upgrade. Want to know more?